Property and casualty claims handling for insurance companies
Independent insurance adjusters
Property and casualty claims handling for insurance companies
Antietam Claim Service, LLC helps insurance carriers and self-insured organizations manage claim assignments across Maryland, Washington, DC, Northern Virginia, the Eastern Panhandle of West Virginia and South Central Pennsylvania.
Experience
Over 40 years of claims adjusting experience
Business tenure
Serving insurance teams for 20+ years
Ownership
Family and veteran-owned business
Maryland offices
Baltimore and Hagerstown service base
For insurance companies
A focused resource for claims teams that need independent regional support
ACS is built for claim assignments where clear communication, service area fit and practical adjusting experience matter.
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Property or casualty claim handling
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Insurance company or self-insured assignment
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Regional service across the Mid-Atlantic area
01
Confirm the claim type
Use ACS for property and casualty assignments. The form lets your team identify the claim type before submitting details.
02
Check the service area
Service coverage includes Maryland, Washington, DC, Northern Virginia, the Eastern Panhandle of West Virginia and South Central Pennsylvania.
03
Send the essentials
Include the claim number, date of loss, involved parties and a clear description of how ACS can assist.
Property and casualty services
Claim assignments handled with practical regional experience
Antietam Claim Service, LLC provides independent claim service for insurance companies and self-insured organizations that need property and casualty claims handling in the region.
Property claims
Independent adjusting support for property claim assignments on behalf of insurance companies and self-insured organizations.
Casualty claims
Casualty claim support for matters that need local attention, careful communication and consistent claim handling. Including Auto, General Liability, and Truck Liability claims.
Multi-line claim service
A locally owned independent adjusting resource for teams that need one regional contact for property and casualty work.
Service and fee questions
Use the contact form to ask about services, fees or whether a specific claim assignment is a fit for ACS.
Assignment intake
The assignment form gathers the details ACS needs to understand the claim type and the requested assistance.
2026
Property Fee Schedule
(with offices in Hagerstown and Baltimore, Maryland)
Gross Loss Amount | Wind/Hail (Exterior Damage Only) | Agreed Price Appraisal |
|---|---|---|
$0-$2,500 | $300 | $400 |
$2,501-$5,000 | $425 | $500 |
$5,001-$10,000 | $550 | $650 |
$10,001-$25,000 | $675 | $850 |
$25,001-$50,000 | $900 | $1,125 |
$50,001-$100,000 | $1,175 | $1,375 |
$100,001 and up | $1,350 | $1,550 + T&E over 14 Hours |
Additional Fees
Re-Inspections/Supplements: $250 (plus any difference in fee schedule)
Property Valuations: $100 (in conjunction with inspection fee)
Item | Fee |
|---|---|
Casualty Claims Handling | $75 per hour |
Time & Expense Rate | $75 per hour |
Postage and Telephone Expense | $0 |
Mileage (20 free miles included) | Billed at current IRS rate |
Telephone | $0 |
Photographs | $0 |
Drive Time | Billed at Prevailing Rate |
Conditions
Regional service area
Serving Maryland, DC, Northern Virginia, Eastern Panhandle WV and South Central PA
ACS provides property and casualty claim service across a clearly defined Mid-Atlantic service area, with Maryland offices in Baltimore and Hagerstown.
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Maryland
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Washington, DC
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Northern Virginia
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Eastern Panhandle of West Virginia
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South Central Pennsylvania
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Regional coverage before assignment
Claims teams can confirm fit quickly before sending property or casualty assignment details.
Assignment process
A direct path from claim intake to next steps
The first step should be simple for claim managers, examiners and carrier teams. ACS asks for the essentials needed to understand the assignment and respond appropriately.
Send assignment details
Share your contact information, company name and the basic claim details through the assignment form.
Identify the claim type
Select property or casualty so ACS can understand the nature of the assignment from the start.
Include claim essentials
Add the claim number, date of loss, involved parties and how ACS can assist.
Send attachments by email
Attachments can be sent directly to info@antietamclaimservice.com for review with the assignment.
About ACS
Locally owned. Family and veteran-owned. Focused on insurance claim service.
Antietam Claim Service, LLC is an independent adjusting firm serving insurance companies and the self-insured industry. Since 2004, ACS has focused on multi-lined property and casualty claim service in Maryland and the surrounding region.
Independent adjusters
ACS works for insurance companies, not policyholders.
Regional claim focus
Service coverage is clear before an assignment is submitted.
Property and casualty
Claim handling is centered on the company’s stated service focus.
Questions welcomed
Carrier teams can ask about services or fees before moving forward.
Common questions
Questions claims teams may ask before sending an assignment
Practical assignment details stay visible so visitors can confirm fit without searching through separate sections.
Who does Antietam Claim Service work for?
Where does ACS serve?
What claim types can be submitted?
How should attachments be sent?
Can I ask about services or fees before assigning a claim?
